Logging in and out
What if I have trouble logging in?
If you have trouble logging in, here are some things to check:
- Check you are using the email address you supplied when you registered for your record. If you can’t remember this contact the team who treat you.
- If you cannot remember your password you can try to reset this by clicking Forgot Password. See Setting and resetting a password for more details. There is no limit for how many password attempts you have when logging into PKB.
How do I log out?
Click the Log out button in the top right corner. It is best practice to log out before you leave your computer so that no one can else access your record, especially if others share your computer. The system will automatically log you out after 30 minutes of inactivity.