Register as a professional

How do I register?

Your team coordinator will invite you by email to register with the team. Click on the link provided in the email and complete the form. Click the ‘Go’ button to complete registration.

Why do I have to add my personal details to register?

Registration requires your personal name, date of birth and home address. These details are only used for resetting your password - they are not available to anyone else, including patients.

If you forget your password, you can manually reset it by entering your personal details and answering the security question. If you enter your work address rather than your home address, then this reduces the security of your account. For example, a member of the public can guess your work address whereas they do not know your home address.

What if I am in multiple teams?

Once registered, you can be invited to join multiple teams in the same role. When a coordinator adds you, you will be sent another invitation email. You should click on the invitation link as normal. Ensure you are logged out of PKB before clicking on the new invitation link (otherwise it won't work).

The registration page will load, however instead of filling in your details, you should click ‘Already have an account’.

Clicking this button will prompt you to log in with the username and password you first registered with and this will link the two roles to the same account.

Once the accounts are linked, every time you log in you will be presented with a team selector, so you can decide which team to log into.

If you need to switch teams while logged in, you can do this by clicking your team name in the top right hand corner and selecting another team.

If you are invited to a different type of role (for example you registered as a professional but have now been invited as a coordinator), you will need to register as a new user.